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Contact

Questions? Custom orders? Contact us at shopavisatelier@gmail.com

Returns & Exchanges Policy

Each piece is handcrafted and made to order, therefore all sales are final. We only accept returns or exchanges if an item arrives damaged or defective due to transit.

Please contact us within 48 hours of delivery with photos of the issue so we can assist you promptly.

Care Instructions

To preserve the beauty and longevity of your handmade piece, we recommend gentle care.

Hand wash cold using mild detergent and lay flat to dry.
Do not bleach, wring, or tumble dry.

With proper care, your item will maintain its shape, texture, and softness over time.

Made to Order Shipping Notice

Each piece is handcrafted with care and made to order.

Please allow 10–12 business days for your item to be created and shipped.

Thank you for supporting slow craftsmanship.

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